Apple Mail Client
If you have not yet set up an email account in Apple Mail:
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Open Mail.
The Choose a Mail Account Provider window opens. - Select Other Mail account... and click continue.
If you have already set up an email account in Apple Mail:
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Open Mail and click Mail > Add Account ... on the menu bar.
- Select Other Mail Account ....
Use the following settings/information to set up your email account:
| FIELD/SETTING | ENTRY/DESCRIPTION |
|---|---|
| Name | The name displayed on outgoing emails |
| Email address | The full email address you want to set up in Apple Mail. For example: email@example.com |
| Username | The email address you used above. For example: email@example.com |
| Password | The password you have set for your email address. |
| Account Type | IMAP |
| Server for incoming emails | imap.ionos.co.uk |
| IMAP port, SSL enabled | 993 |
| Server for outgoing emails | smtp.ionos.co.uk |
| SMTP port, SSL enabled | 587 |
Creating an Email Address in Apple Mail
- Open Apple Mail and click Mail > Add Account... on the menu bar.
- Select the Other mail account... option and click Continue.
- Enter your name, IONOS email address, and password and click Log In. (If you have lost the password to your email account, you can set a new password).
- Under Username, enter your email address again.
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Select the desired account type. You can choose between the account types IMAP or POP3. We recommend using the default IMAP setting.
- If you have set the account type to IMAP, enter imap.ionos.co.uk in the Server for incoming email field.
- If you have set the account type to POP3, enter pop.ionos.co.uk in the Server for incoming email field.
- In the Outgoing mail server field, enter smtp.ionos.co.uk and click Log in.
Please note: If the message Account name/Password could not be verified is displayed, please check your entries for completeness/accuracy. - Select the apps you want to use with your account and click Done.
Enabling SSL Encryption
When you set up a new email account in Apple Mail, SSL encryption is enabled automatically now. The following steps are only necessary if SSL encryption has not yet been enabled.
- On the Mail menu bar, click Mail > Settings.
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Click Accounts > Server Settings tab.
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Under Incoming email server (IMAP) or Incoming email server (POP3), disable the Manage connection settings automatically option.
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Enter the following port number:
- If you have set the account type to IMAP, enter the port number 993 in the Incoming Mail Server (IMAP) > Port field.
- If you have set the account type to POP3, enter the port number 995 in the Incoming Mail Server (POP3) > Port field.
Please note: The TLS/SSL setting allows your emails to be transmitted using SSL encryption as well.
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In the Outgoing Mail Server (SMTP) section, disable the Manage connection settings automatically option.
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Enter the port number 587 in the Outgoing Mail Server (SMTP) > Port field.
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Click Save.