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Remote Assistance

Remote Support Core Concept provides instant Remote Support for new and existing customers.

Need Help Fast ?

Core Concept Computer Services offer remote support, this means we can fix your PC or Laptop without without the need for a visit to your home or business premises. Just click the Banner below and follow the easy steps to download the program and we can have you back up and running in no time.

What does it cost ?

The cost of a remote session starts from £40 and we guarantee to fix the problem at hand. If we are unable to fix the issue for any reason, we will request to collect your machine and the cost of the remote support will be deducted from your final repair fee. We fix over 50% of problems via remote assistance.

Remote support allows us to view the screen of your computer (via internet) directly from our offices. We are able to use your desktop mouse and keyboard to control your PC remotely to remedy any problems you have, where ever you are in the world, as if we were sitting in front of it. We can then remove viruses and malware. Setup email accounts and printers as well as perform a PC Health Check.

Once the Remote session has completed. We will issue a PayPal request for payment on screen during the session. 

(Secure payments with Pay Pal and Credit/Debit cards Accepted.)

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